Have you ever had to fumble around looking for the phone list that
fell behind the desk just to find out someone's extension to dial?
The ShoreTel Call Manager applications provide a simple solution to managing
all your voice communications with a click of your mouse!
Key Features
- Quick Dialing by name using the system directory and Outlook contacts.
- Visual voice messaging integrated with your Microsoft™ Outlook
Inbox.
- Five personalized call handling options with Outlook schedule integration.
- Point-and-click access to all the systems features and visual caller
information
- Compatible with the mainstream PC platforms in today's enterprises
Automatic Look Up with the QuickDialer
The call manager software provides fast, easy, intelligent searching of
both personal and system directories and Outlook contacts to instantly
find and dial a number.
When you start typing a name, the application automatically searches the
ShoreTel System directory and your Outlook contact folders.
It displays both first and last name matches for dialing. When a match
is found, double-clicking the name or clicking the go button starts the
call.
Visual Voice Messages and Outlook Integrated Messaging
For Microsoft Outlook users, the call manager application displays all
voice mail messages in your inbox, making it easy to retrieve and respond
to messages in any order. With integrated voice messages, you can also
forward voice mail to any e-mail destination, giving you the power of
multimedia messaging.
For users that don't use Microsoft Outlook, an application is provided
that provides an easy-to-use visual voice mail interface. With point-and-click
simplicity, you can save, forward, or reply to messages.
Call Handling
The call manager applications allow you to present a highly professional
image. You can easily program customized responses for your callers for
different situations. You can have different call handling options to
manage incoming calls when in a meeting, working from home, or out of
town.
For each Call Handling Mode, you can:
- Customize your greetings.
- Forward calls to another number.
- Specify how quickly voice mail picks up a call.
- Be notified when a voice mail message is received.
Simplified Call Management
For each incoming and outgoing call, the call manager software displays
the telephone number, name, and call duration. The point-and-click interface
provides easy, direct access to everyday features such as transferring
calls, making conference calls, and placing calls on hold.
Compatible with Most of Today's Business PCs
The call manager suite is compatible with today's business PC platforms.
To run the call manager applications, the following are required:
- Windows 2000 Professional or Windows XP Professional
- Outlook 2000, Outlook 2002 (XP), or Outlook 2003 for Outlook integrated voice mail
Contact your system administrator for more detailed information on platform
requirements for the call manager applications.
ShoreTel, Inc.
960 Stewart Drive
Sunnyvale, CA 94086
(408) 331-3300
www.shoretel.com
